Misleading Advertising and Deceptive Marketing Practices under Consumer Protection Act 2019
Misleading advertising and deceptive marketing practices are major issues addressed under various consumer protection laws, such as the Consumer Protection Act 2019, which defines these practices and outlines the responsibilities of manufacturers and advertisers to ensure truthful information dissemination. Under this act, consumers are entitled to accurate information about goods and services, and have the right to seek redress for misinformation, including refunds, replacements, or compensation, as stated in Sections 17 and 34 of the Act. Recent judicial developments have shown a trend towards increased penalties for misleading practices. For instance, in 2020, a major U.S. telecom company faced over $200 million in fines for misleading claims about "unlimited" data plans that had undisclosed restrictions, as per the case Federal Communications Commission v. AT&T . Moreover, class action lawsuits have become more prevalent, such as the 2019 case against Vita Coco (Schne...